divert guide · all calls

How to divert calls on GoldFish

Set up in the app

Set in the GoldFish portal
Turn off: Remove in the GoldFish portal
No Aura number yet? Emma sets you up in minutes →

Point your GoldFish line at Emma once and she answers every call — booking appointments, answering questions and filling your calendar while you work. Here's the exact setup.

VoIP

Step-by-step

Takes under a minute. Aura works with all-calls divert only — skip any "when busy" or "no answer" variants GoldFish offers.

  1. Log in to your GoldFish dashboard or app — divert lives in your number's call settings, not on the phone itself.
  2. Open call handling (sometimes "call forwarding" or "routing") for your main business number.
  3. Set forward all calls to your Aura number — it's in your go-live email from the Aura team — and save.
  4. Call your number from another phone. Emma should answer within a couple of rings.

Turning it off

Remove in the GoldFish portal

Calls ring your GoldFish line as normal again — nothing to undo.

Keep your number

Your clients keep calling the number they already know. Divert happens behind the scenes — Aura never replaces your line.

Emma didn't answer?

  1. Check the rule is saved on your main business number, not just one extension.
  2. Turn divert off and run the steps once more.
  3. Still stuck? Contact us — we'll set it up with you on a quick call.
Aura 300

Every call answered. Every chair filled.

Divert takes a minute — then Emma answers for your salon or clinic 24/7, books appointments and wins back the calls you used to miss.

AURA 300

AI Revenue Infrastructure for Salons

& Clinics. Live across the US,

Australia, the UK, Ireland and the UAE.

© 2026 Aura 300 Inc. — Delaware C-Corp. All rights reserved.

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