How to forward calls on Consumer Cellular
Turn on — forward all calls
*21*your Aura number#Example: *21*2125550142#
#21#Point your Consumer Cellular line at Emma once and she answers every call — booking appointments, answering questions and filling your calendar while you work. Here's the exact setup.
Step-by-step
Takes under a minute. Aura works with all-calls forwarding only — skip any "when busy" or "no answer" variants Consumer Cellular offers.
- Open the dial pad on your Consumer Cellular phone — the one whose calls you want to forward.
- Dial
*21*your Aura number#and press call. Your Aura number is in your go-live email from the Aura team. - Wait for the confirmation message or tone — that's it. Every call now forwards to Aura.
- Call your number from another phone. Emma should answer within a couple of rings.
Turning it off
Dial #21#
Calls ring your Consumer Cellular line as normal again — nothing to undo.
Keep your number
Your clients keep calling the number they already know. Forwarding happens behind the scenes — Aura never replaces your line.
No luck with the code?
Every modern phone can do the same thing from settings.
iPhone
Settings → Phone → Call Forwarding, switch it on and enter your Aura number.
Android
Phone app → Settings → Calls → Call forwarding → Always forward, then enter your Aura number.
Codes can vary by plan. If yours is rejected, Consumer Cellular support can switch on "forward all calls" for you in seconds — mention the exact feature name and they'll know what you mean.
Emma didn't answer?
- Check you dialled the full code, including the final
#. - Turn forwarding off (
#21#) and run the steps once more. - Still stuck? Contact us — we'll set it up with you on a quick call.
Every call answered. Every chair filled.
Forwarding takes a minute — then Emma answers for your salon or clinic 24/7, books appointments and wins back the calls you used to miss.
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Australia, the UK, Ireland and the UAE.
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