How to forward calls on Bell

Set up in phone settings

Set in your phone's Call Settings → Call Forwarding

Turn off: Turn off in the same menu

No Aura number yet? Emma sets you up in minutes →

Point your Bell line at Emma once and she answers every call — booking appointments, answering questions and filling your calendar while you work. Here's the exact setup.

Mobile Network

Step-by-step

Takes under a minute. Aura works with all-calls forwarding only — skip any "when busy" or "no answer" variants Bell offers.

Open your phone's call forwarding setting — iPhone: Settings → Phone → Call Forwarding; Android: Phone app → Settings → Calls → Call forwarding.
Choose always forward (sometimes "forward all calls" or "Divert All") and enter your Aura number — it's in your go-live email from the Aura team.
Save — every call now forwards to Aura. Your phone needs signal to register it with Bell.
Call your number from another phone. Emma should answer within a couple of rings.

Turning it off

Turn off in the same menu

Calls ring your Bell line as normal again — nothing to undo.

Keep your number

Your clients keep calling the number they already know. Forwarding happens behind the scenes — Aura never replaces your line.

Emma didn't answer?

Check the setting saved — your phone needs signal to register the forwarding with the network.
Turn forwarding off and run the steps once more.
Still stuck? Contact us — we'll set it up with you on a quick call.

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